To achieve this vision, Sandwell Homes is committed to providing a service that puts you first.

We want you to help us develop the delivery of housing services to your community. Our aim is to provide high quality housing and housing services to each and every one of our customers.

We are committed to equal opportunities for all regardless of race, colour, ethnic or national origins, nationality, religion, gender, sexual orientation, disability, age, appearance, marital or employment status. The Sandwell Homes Equality Standard applies to housing and housing services as well as a range of other areas including employment, development, the appointment of contractors and consultants and to our boards of management and area committees.

If you feel a Sandwell Homes employee or contractor has discriminated against you, you should register a complaint by filling out a complaints form. These are available at all local neighbourhood offices or any other council offices. Our equal opportunities policy and code of practice can also be obtained from any local neighbourhood office.