Accessibility
Introduction


We have made every effort to make this site accessible and easy to use for everyone, regardless of the browser you should choose to use, the speed of your internet connection or if you have any disabilities. This site is under continuous review and we are always looking for ways to improve the services it provides.

Links

Wherever possible links are written to make sense out of context enabling browsers such as JAWS, Lynx or Opera to extract a list of links on a page. Wherever possible link text is never duplicated on a page.

Images

All content images used in this site include descriptive ALT attributes. Purely decorative graphics, including those as part of the site layout, include null ALT attributes or are set as background images.

Visual Design

The site uses cascading style sheets for visual layout. The site uses only relative font sizes, compatible with the user-specified ‘text-size’ option in visual browsers. You can change your text settings through your browser options: in Internet Explorer, go to View > Text size and select your desired text size setting (eg. larger, smaller); in Netscape browsers go to View>Text size. Select a larger or smaller 'percentage' or click on 'larger'’ (or ‘smaller’) to go one size up or down. This website has been designed for a screen resolution of 1024 x 768. Consult your system help on how to adjust your display settings.

Internet Explorer Icon Microsoft Internet Explorer
To Zoom in and out of the website using Internet Explorer simply hold down CTRL and +. To Zoom out hold down CTRL and -
Firefox Icon Mozilla Firefox
To Zoom in and out of the website using Firefox simply hold down CTRL and +. To Zoom out hold down CTRL and -
Safari icon Apple Safari
To Zoom in and out of the website using Firefox simply hold down CTRL and +. To Zoom out hold down CTRL and -
Opera Opera
To Zoom in and out of the website using Firefox simply hold down CTRL and +. To Zoom out hold down CTRL and -
Google Chrome Icon Google Chrome
To Zoom in and out of the website using Firefox simply hold down CTRL and +. To Zoom out hold down CTRL and -

JavaScript

JavaScript is used extensively on the this website, therefore please ensure JavaScript is enabled within your browser.

Forms

There are several forms on this website (for example, Feedback and Contact forms). Within each form the Tab Order has been set enabling you to tab through the form to successive form elements.


Internet Browsers

Internet Explorer Icon Microsoft Internet Explorer
The site has been tested on versions 7.0 and 8.0. We do not recommend using Internet Explorer 6.0 to view the website. If you are using version 6.0 we recommend downloading the latest version here
Firefox Icon Mozilla Firefox
This website has been tested on versions 3.0.4 & 3.5.8 of Mozilla Firefox.
Safari icon Apple Safari
This website has been tested on versions 4.0 and 5.0 of Safari.
Opera Opera
This website has been tested on version 9.6.2 of Opera.
Google Chrome Icon Google Chrome
This website has been tested with version 4.0 of Google Chrome.
Jaws Screen Reader icon Jaws Screenreader
This website has been tested with version 10.0 of Jaws Screenreader

Access Keys

A set of standard access keys have been used to allow those who can not use a mouse, or just prefer to use the keyboard to navigate between main sections of the site by using the keyboard.

Main Menu

Access Key Navigation
A Home
B Services
C About us
R Get Involved
E Documents
F Events
G News
H Do it Online
I Jobs
J How do I?
K Links
L Contact Us

Page Footer

Access Key Navigation
M Accessibility
N Site Map
O Privacy Statement
P Terms & Conditions
Q Disclaimer


To use these keys in Internet Explorer, hold the Alt key and the desired page key at the same time. In some browsers you may then need to press the enter key. On Macintosh, you can press Ctrl and the access key.
  • Internet Explorer 7+: Hold down the ALT key and select the number of the access key, then press ENTER
  • Mozilla Firefox: Hold down the ALT key and select the number of the access key
  • Opera: Hold down the ALT key and select the number of the access key
  • Apple Safari: Hold down the ALT key and select the number of the access key

Accessibility Queries

We have made every effort to make this website as accessible as possible. However If you have any difficulties using this site, please let us know - we need to know where problems exist so that we can make every effort to resolve them. It would be helpful if your e-mail contained the following:
  • The URL (web-address) of any pages that you are having difficulties with
  • The nature of your disability, if any
  • A description of the problem area
  • If applicable, a solution
Click here to Contact us and report any issues
A To Z

Interactive Map
Use the Interactive Map below to find our Company Offices, Neighbourhood Offices, Estate Offices, Housing Service Centres and Property Shops.

Company Offices
 ► Head Office
 ► Operations Centre
Neighbourhood Offices
 ► Tipton
 ► Smethwick
 ► Rowley Regis
Estate Offices
 ► Tipton
 ► West Bromwich
 ► Cradley Heath
 ► Smethwick
 ► Tividale
 ► Oldbury
Housing Service Centres
 ► Tipton
 ► West Bromwich
 ► Wednesbury
 ► Smethwick
 ► Rowley Regis
 ► Oldbury
Property Shops
 ► Wednesbury
 ► West Bromwich
 ► Blackheath