Telephone: 0800 844 112

Fax: 0121 569 6404

Opening Hours: Monday to Friday 8:00pm - 8:00am, Saturday 24 hours, Sunday 24 hours & Bank Holidays

Housing Options Service

Out of hours emergency housing advice.

Telephone: 0121 525 4688 (24 hour call back service)

Operational outside of normal office hours, Saturday, Sunday and bank holidays 24 hours.

National Grid

If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, visit the National Grid or call the free 24 hour emergency line immediately on 0800 111 999.