Contact our customer services centre on 0121 569 6000 for any general enquiries. Lines are open between 8am–8pm, Monday to Friday.
For more information, click on each heading or logo to visit the appropriate website or alternatively contact our .
Telephone: 0121 569 6000
Text: 07797 885 071
Fax: 0121 569 6015
Once you have dialled you will be asked to choose from a menu of options:
Once an option is selected, the call will be put through to the relevant team to deal with the enquiry. If there is a queue, you will have the option to request a call back rather than wait.
- Repairs and gas
- Rent account enquiries
- Homelessness enquiries
- General enquiries
Use the Interactive Map below to find our Company Offices, Neighbourhood Offices, Estate Offices, Housing Service Centres and Property Shops.