Contact Us
General Enquiries
For all general enquiries please refer to the list below.
Head Office
Sandwell Homes Ltd
Dartmouth House
Sandwell Road
West Bromwich
B70 8TQ
Telephone: 0121 569 6000
Fax: 0121 569 6015
Email: customer_services@sandwellhomes.org.uk
Opening Hours: Monday to Thursday 8:30am - 5:30pm, Friday 8:30am - 5:00pm
Out of Hours Repairs
Telephone: 0800 844 112
Fax: 0121 569 6404
Opening Hours: Monday to Friday 8:00pm - 8:00am, Saturday 24 hours, Sunday 24 hours and Bank Holidays
Rent Arrears Enforcement Team
Roway Lane
Oldbury
West Midlands
B69 3ES
Telephone: 0121 569 6000
Fax: 0121 569 2694
Email: enforcement_team@sandwellhomes.org.uk
Opening Hours: Monday to Thursday 9:00am - 5:30pm, Friday 9:00am - 5:00pm
Community Care Unit
Dartmouth House
Sandwell Road
West Bromwich
B70 8TQ
Telephone: 0121 569 5099
Fax: 0121 569 5293
Email: community_care@sandwellhomes.org.uk
Opening Hours:
Monday to Thursday 9:00am - 5:30pm, Friday 9:00am to 5:00pm
Community Alarms & Warden Services
Greenford House
Maria Street
West Bromwich
West Midlands
B70 6DX
Telephone: 0121 500 5500
Fax: 0121 525 5928
Email: community_care@sandwellhomes.org.uk
Opening Hours: 24 hour service
Housing Options Service
Court House
335-337 High Street
West Bromwich
West Midlands
B70 8LU
Telephone: 0121 569 6000 (press 3)
Fax: 0121 569 5261
Email: housing_options@sandwellhomes.org.uk
Opening Hours: Monday to Thursday 9:00am - 5:30pm, Friday 9:00am to 5:00pm (Appointments needed except in emergencies)
Housing Options Out of Hours Service
Housing advice in emergencies
Telephone: 0121 525 4688 (24 hour call back service)
Opening Hours: Operational outside of normal office hours, weekends and bank holidays.
Gas Services
Roway Lane
Oldbury
West Midlands
B69 3ES
Telephone: 0121 569 6000
Emergency Number: 0800 844 112
Fax: 0121 569 6404
Email: gas_enquiries@sandwellhomes.org.uk
Opening Hours: Monday to Friday 8:00am - 8:00pm
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