Tenant approved standards for Decent Homes improvements have been developed and agreed by all of the construction partners involved in delivering the Decent Homes programme. 

The standards provide details of what the Investment Division is, what work is involved, what procedures and processes are followed, and what levels of service our customers can expect. 

These standards are available from all Sandwell Homes offices, and can also be viewed/ downloaded from the library of information section on this web site.