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Documents
Homelife
Welcome to Homelife, the new-look newsletter for tenants and leaseholders of Sandwell Homes. Set to be issued three times a year, Homelife will bring you all the latest news and views from Sandwell Homes, along with details of our many services, plus useful contact numbers and regular competitions.
Readers across the borough can have their say, too. We have an editorial panel to help us compile future issues of Homelife. We realise that you may not have the time to make a regular commitment, and for this reason we are looking for at least a dozen people to help form the panel – this way we can build up a pool of volunteers to get involved at their convenience.
You could contribute in a variety of ways:
- You might have an idea for a regular feature you'd like to see about an aspect of Sandwell Homes
- If you fancy being a reporter, get out that notebook and write a story or interview
- If you prefer pictures to words - get the camera and start snapping!
- Perhaps you'd like to get involved in reading articles and other public documents Sandwell Homes produces to check they're written in a user friendly style
If you wish to get involved in any or all of the above, we'd like to hear from you. If you're interested but have no previous experience don't let that put you off - we may be able to arrange some basic training for you. For more information please contact:
Media Relations Officer
Sandwell Homes Limited
Dartmouth House
Sandwell Road
West Bromwich
Sandwell
West Midlands
B70 8TQ
Alternatively, telephone us on 0121 569 5014 or e-mail jayne_maull@sandwellhomes.org.uk.
The following documents are presented in Adobe Acrobat format. Click here to download the free Adobe Acrobat Reader.
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Spring 2013
New homes being built in Windmill Eye, Smethwick |
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Winter 2012 / 2013
There's a bright future ahead for housing in Sandwell |
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Spring / Summer 2012
Launch of the 6 Housing Service Centres |
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Spring 2012
Housing Chief goes out and about with Sandwell Homes employees |
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Winter 2011
Tenants defy unemployment trends, Getting to Know You and much more. |
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Summer/Autumn 2011
Introducing new Chair of the Board and governance structures. |
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Spring 2011
Loan sharks targeted in new campaign - New Local Standards launched - More than 60 causes benefit from Community Chest cash and much more. |
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Winter 2010/11
Putting tenants first, Choice Based Lettings on Digital TV and much more. |
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Local Standards Special Edition
Special edition of Homelife, dedicated to sharing the three draft ‘local standards’
or promises we are making to our tenants about the
standards of service you can expect from us. |
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Summer 2010
Sandwell Homes named
Social Landlord of the
Year - Find out about the ASB
Prevention Team - Decent Homes Programme update - Gas apprentices become
engineers - Have a go at our wordsearch and photo competitions.
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Spring 2010
Eco-champions update - New CCTV control centre nears completion - Latest news from the Decent Homes programme - Find out abuot the Deposit Guarantee Scheme - Spring clean your finances - Deal drugs = lose your home
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Winter 2009
Sandwell Homes is Going Green - Stores open for business - Latest news from the Decent Homes Programme - Financial support round-up - Christmas wordsearch and colouring competition - Customer Feedback Survey - Gas Safe Registration Scheme reminder - Tackling overcrowded households - Getting tough on drug dealing tenants - ICT quality recognised - Golden number update - Home Contents Insurance: sign-up today - Keep Warm Keep Well
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Summer/ Autumn 2009
New Golden Number - Community Chest Success - Sandwell Show - Income Management Achievements - Top Marks for Community Alarms Service - How Your Rent is Spent - Carer's Card in Good Practice Guide - Gas Services Commended - Decent Homes Programme Update - £2.2m Boost for New CCTV scheme - Praise for Mediation Service - Garden Competition Results - Housing Options Team on the Move - Homeswapper - Readers' Survey
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Spring 2009
Celebrating Community Involvement - Come on Board - Miners’ Tribute Brings Community Together - Money Worries? - Garden Competition Winner 2008/ Enter for 2009 - Decent Homes Programme - In Review / Low-Rise / High-Rise More than Bricks and Mortar - Recognition for Partnership - Tenant’s Verdict - Minister’s Visit - Community Chest Success - VMS Customer Satisfaction Surveys - Praise for Equality Team - Strike Back Against Bogus Callers - First for Tenancy Support Service - Repairs Service Survey - Modernising Customer Services - Are the Contents of Your Home Insured? - Spot the Difference Competition
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Winter 2008
We Did It! - Three Star Success, A Three Star ALMO - poem by John Cash, Community Chest - Cash Still Available, Let’s Get Digital - Holly Grange, Keep Warm, Keep Well, Decent Homes Programme - Two Years of High-rise Improvements, Digital Switchover in 2011, It pays to reply... it helps us too!, Tenant Inspection of Decent Homes Programme, Decent Homes, Decent Living - Take 2, Sandwell Homes embarks on £8m refurbishment project, £6,500 raised for Young Carers, Sandwell Homes on the Move End of an Era, Warm Response to FREE Energy Efficient Bulbs, Definitely a Tenant’s Friend!, Gas Access Rate 99.9%, Pre-winter Gas Safety Checks, Your Top Ten Energy Saving Tips, Decade of Success Celebrated at Cotterills Farm, Satisfaction Levels on the Up, Les does Know what he’s Doing!, Health and Safety Alerts, Praise for CCTV Team, Leaseholder Forum Update, VMS Customer Surveys, Sudoku Competition
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Summer 2008
START Training, Good Neighbourhood Agreement, Sandwell Show 2008, Repairs and Maintenance Update, Mediation Report, Fire Safety Checks, Domestic Burglary, Anti-Social Behaviour, Equality Impact Assessments, Diversity Links, Decent Homes Update, Money Matters, Community Chest, VMS Surveys, Yellow Brick Road, New Henry Street Online, Getting Better, Good Payers Rewarded, Preventing Homelessness, Silver Surfer Success, 8 'til 8 Housing Enquiry Service, New Police Base in Tividale, NFA Awards Success, Sudoku Competition
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Spring 2008
Anti-Harassment Policy, Interpreting and Translation Service, New Board Member, Your Opportunity to be a Tenant Board Member, Customer Suggestion Scheme Re-launched, Customer Relations Laid Bare , Decent Homes Update, Insuring Your Home, Make Services More Accessible, Continuing to Look After Your Home, Beware of Scalding Risk, 2008 Garden Competition, New Debt Advice Booklet, “You said - We did!”, WANTED! Tenant Inspectors and Mystery Shoppers, VMS Update, ‘Getting to Know You’ Project, Have Your Say - Status 2008 & homelife Questionnaire
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Winter 2007
New deal for Sandwell Homes' tenants, It Could Be You, Alarms Service Praise, Money Advice on Offer |
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Autumn 2007
Razzle & Dazzle – Festive Lights Competition, Even the Wind and Rain Couldn’t Put You Off, Hard Work Pays Off for Tenants, Use a Lift ? Feel Safe, Champagne Celebrations, Would You Like to Become a Tenant Inspector?, £100 Million Spend on Your Homes, Flats Refurbishment Success, Compact Update, Update on VMS Satisfaction Surveys, Getting to Know You Project, Gardening Competition Winners, Need a Helping Hand with Your Finances? , Peace of Mind Come Rain or Shine, Free Electrical Testing Programme, Tenants Selected on to Housing Board, Come on Board! Tenant Board Member Wanted, Housing Service Panels, Ask Us..., £25,000 Cash Windfall from Decent Homes Partner, Six More Wardens to Help Cut Crime Rate, Paying in Your Pyjamas Couldn’t be Easier, Reduce Your Junk Mail, Alarms Service - Praise, Service Charges Update, Competition.
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Summer 2007
It’s Time 2 Change the Record, Stuart and Rebecca Lead Drive to Tackle Anti-Social Behaviour, Smoke-free Legislation, Sign to Success, What a Bright Idea!, Customer Care Kits, Tenants - Have Your Say..., Back to School for Connaught, Cup of Tea and a Chat - We are More than THAT!, BEWARE Bogus Callers!, Tenants Step into Sir Alan’s Shoes for a Day, Neighbourhood Office Review, Still steaming ahead at 77!, Service Charges, ‘Taking a Stand’, VMS Customer Satisfaction Surveys, Financial Difficulties - We’re Here to Help with CAB, Getting to Know You - Our Tenants, Tenant Inspectors, Tibby is the tops!, It’s your homelife, Competition - Wordsearch.
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Spring 2007
Surprise party for Vic, Awards evening, Wednesbury walkabouts/forums, VMS Surveys update, That added extra, Board member vacancies, Leaseholders - forum update, Pay by PayPoint, Pay by direct debit, Join a credit union, Meet Phil Cartwright, Respite rescue remedy, The way we were, Rent arrears survey, Tenant inspectors, Windmill community TRA, Community Alarms DVD, Service standards update, Be a mystery shopper, Wednesbury on the move, Enter our gardening competition, Readers’ survey, Word search competition. |
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Winter 2006
Editors on Message, Respect Standard for Housing Management, Rent Survey – A big thank you, We’re Open Even When We’re Closed, Property Shop Opens in Blackheath, Hat Trick for Sandwell Homes, Right To Buy, Tenants Take Action in Tool Box Talks, Tenants on Board, Up Close and Personal with Grace, Mary’s TRA, Hard Work of Tenants Recognised, Leaseholders get Insured, Leaseholders get Heard, Satisfaction levels on the Up, Fifty Years of Married Bliss, Working Together to Achieve Excellence, Be Watchful This Winter, Software for Satisfaction Proves Popular, Customer Housing Suggestion Scheme, Campaign – get People to Vote and “On the Buses” This Christmas Wordsearch. |
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Autumn 2006
Surf Sandwell's new website, Garden Competition, Medievil Fun Day at Princes End, Tackling Crime & Anti Social Behaviour, Cakemore TRA Fun Day, Better cover for Tenants, New Tenant Board Member, Equality & Diversity Matters, High Rise Refurbishment Programme, Repairs - Is it your issue?, Sandwell Homes Annual Review, Wilf - Our living legend, Tenant Participation Compact, Milestone for Mary, Customer Satisfaction Survey, Gas Partnership Heats Up, Champion for Wednesbury wins award, Compliments, Complaints & Suggestions and Win £100. |
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Summer 2006
Drop Sandwell Homes a Suggestion, 10/10 for Repairs, Neighbourhood Policing, The Launch, Tenant Participation, VMS Customer Satisfaction Surveys, Tenants Have Your Say, Making a Difference, Getting Better, Half Time at the Hulls, Success for Open Days, Show Time for Sandwell Homes ctd, You Inspect our Services, Greets Green Open Days, Keeping the Kids Busy, A New and Improved Customer Service, You’re Hired!, New Leasehold Handbook, Upping the Ante on Anti-Social Behaviour, Sandwell Homes Garden Competition & Homelife – Have you read it?
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Spring 2006
Decent Homes schedule moves up a gear, Drop-in at Rowley goes down well, Price it right – business planning event, Chance for tenants to talk to police, Charter Mark win for Tipton, Flexible savings to suit your needs, We couldn’t do it without you, Refurbishment of all high rise flats by 2010, What’s in it for me? Join your HSP! Extra help on offer , Seal of approval for call handling team , Oldbury housing service panel in action, Gas servicing schedule, May/September 2006, Satisfaction levels on the up but more to do, Update for leaseholders, Website revamp, Help us make our services more accessible, Equality impact assessments, Satisfaction on the cards, Crime prevention – don’t be a victim!, East meets west – exchange of ideas, Tribute to Charles Pearson, Sandwell Leisure Trust competition, Sandwell Homes – It could be you! & Competition/previous winners.
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Winter 2005
Art Keeps Arthur Going, Customer Surveys, Praise From Audit Commission, New Property Shop Opens In Wednesbury, Gas Partnership for Smethwick, Gas Servicing Schedule, Pay Your Rent First, Decent Homes, General Enquiry Number Reminder, Text Service Proves Popular, Refurbishment Joy For SWAG, Direct Debit Winner, PayPoint - Another Way To Pay, Cakemore TRA Launched, Saving Lives in Africa, New Recruit for Sandwell Homes, Latest For Leaseholders, First Year Success For Tenancy Support Unit, Log On To Sandwell Homes & It Could Be You! Competition.
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Summer 2005
Service Standards launched, Partnership heralds major homes investment, Tenants’ choices - improvements showcase, Housing Services performance 2004/5, Drive for Equality Standard, Clicking on to Sandwell Homes, Property Shop moves into Sandwell, Let us in for safety’s sake..., Safer estates agreement is signed, A guide to Sandwell Homes Service Standards, New recruits for housing service panels.
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Spring 2005
Rent enquiry service extended, The inspector is calling, Repairs Service shake-up, Help for the homeless, Facelift for satisfaction cards, Gas team scoop quality award, First for health and safety course & Together Action helpline launched.
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Winter 2004
Join the editorial team, Mission to improve homes, Yes, it’s still four rent free weeks!, A tenant inspector calls, Shake-up for repairs service, Taking time to celebrate!, Delighted Josie joins the board, Cash boost for homes, Message to TV licence dodgers, Introducing our A Team, Excellent customer services, Be on your guard, Keeping you safe this winter, Meeting your needs & Leaseholders survey latest.
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