Our Commitment

Sandwell Homes is committed to promoting equality and embracing diversity across all our activities, whether you are a customer, an employee or another stakeholder.

To ensure this happens, Executive Management Team Members have undertaken responsibility for one or more of the following equality strands as their portfolio:

• Race
• Disability
• Gender
• Age
• Religion/Belief
• Sexual Orientation

Their role is to work closely with diversity organisations who support and represent people from the relevant equality group, deal with any issues and proactively work to improve services.

If you have an issue about equality within any of our services, please contact the equality team on 0121-569 6030 or 6384

Our Policy

A full version of our Equality Policy is available by clicking here. Our aim is equitable treatment for everyone who uses our services and works for Sandwell Homes. We also recognise that by reflecting and valuing diversity of our community, we will be a better employer and will deliver better services.

This page will give you up to date access to information on the work we are doing around equality and diversity within Sandwell Homes.

This includes information on:

• Employee Diversity Group
• Equality Policy
• Anti-Harassment Policy
• Equality Impact Assessments
• Diversity Contacts
• What’s Going On
• Interpretation
• Translations

Please click here to view our Equality Process

Contacting Our Customers

We have worked hard to find out how you, our customers would prefer to be contacted, whether it is Large Print or Braille correspondence and documents, British Sign Language, Audio or other language interpreters, or documents translated into other languages. Visit our Getting To Know You page to find out more about this.  You can also ask for an interpreter when you plan to phone or visit us, or we visit you.  Visit our Interpreting and Translation pages to see how we can help with these services.

Feedback

What do you think of the Equality and Diversity Services we provide?

Is there something you would like us to do in the future?

Contact us with your feedback on 0121-569 6030 or 6384, or by email: customer_relations@sandwellhomes.org.uk Contacting Our Customers