Family: Lives with her adult son

Location: West Bromwich

Property type: Mid-terrace house

Bedrooms: 3

Current circumstances: Jacqui uses a compost bin, has energy saving light bulbs around the house, and her home benefits from decent homes improvements since it was refurbished in 2008. Jacqui uses her car for work to visit clients but her son does a lot of walking.

Aspirations: Would like to reduce her electricity and gas usage around the house and be able to recycle plastic.

Initial survey results:

2. Home Energy Performance (What is this?)

3. Carbon Footprint

Jacqui's eco-challenges: Will monitor how much less waste she has as a result of taking her waste to a recycle point, start using sustainable products such as eco balls