How Do I?
Make a payment?
At your sign-up interview you would have received your rent payment card and details of the weekly rent due.
You must pay your rent on time to avoid falling into arrears.
To help you we can offer several alternative ways of paying your rent:
We offer a wide variety of alternative ways to paying your rent, details of which are shown below:
Please make all cheques payable to Sandwell Council.
* Please note, in some instances payments made via direct debit appear to be in arrears. This is because of the time it takes for banks to clear funds and is not actually arrears. Should this happen, please contact your Housing Service Centre where the problem can be resolved.
If you fail to keep up with rent payments you will fall into arrears and you will be sent warning letters advising you of the debt and requesting payment. Should you not respond, or fail to keep to agreements to repay the debt in a reasonable time, legal proceedings will be started which could result in the loss of your home.
By direct debit* – to request a form telephone 0121 569 6000.