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Sandwell Homes Ltd
Dartmouth House
Sandwell Road
West Bromwich
B70 8TQ
Tel: 0121 569 6000
Contents
>Apply For a Council Property?
>Buy My Home?
>Discuss Arrears Or Court Actions?
>Find Out About Gardening Services?
>Make A Complaint?
>Make An Insurance Claim?
>Make A Payment?
>Report Anti-Social Behaviour?
>Report High-rise Lift Breakdowns?
>Report A Repair?
>Request a Review or Appeal?
How Do I?

Report A Repair?

You should tell us as soon as possible when you think your home needs a repair. Your repair should be reported to your local Repair Contact Centre.

You can report your repair by phone, fax, in person, in writing or by e-mail. When you report your repair (or if someone is reporting it on your behalf), there is certain information we will need off you. Please have the following details ready:
  • Your name
  • Your address
  • A phone number where we can contact you during the day
  • Tell us dates and times when someone will be in to allow access
  • Tell us as much about the repair as possible (click here for the the handy step-by-step guide to common repairs)
  • Any special details the person coming to your home should know, for example, if you have a disability and need time to answer the door