How Do I?
Request a Review or Appeal


For more information on requesting a review or appeal please the information below:

Your right to a Review

The Housing Act 1996, as amended by the Homelessness Act 2002, now gives you a legal right to request a review if we decide:
  • Not to allow you onto the HousingRegister
  • To remove you from the Housing Register, other than at your own request
  • You do not agree with the level of priority that has been awarded to reflect your own circumstances
Or, if you have applied to us as homeless, you have a legal right to request a review within 21 days of notification of:
  • your homeless decision
  • your eligibility for housing
  • the duty we owe to you under the homeless legislation
  • the referral of your case to another council
  • the suitability of accommodation that has been offered to you even after you have moved into it.
To request a review

You must make your request to your Housing Service Centre within 21 days of receiving our written decision. In certain circumstances we may allow you longer than 21 days to request a review.

However, you must inform us of this and the reasons. You, or your representative can give your reasons for requesting a review in person, if it is difficult to tell your reasons in writing. We will consider all the information you or your representative provides us with before reaching a decision. The decision about your review The review panel which is chaired by a Senior Officer who has not been involved in the original decision will consider your request for a review of the original decision.

Notifying you of our decision We will normally inform you of our decision on your review within 8 weeks of receiving your request setting out the reasons for the decision. If you believe that the decision was unreasonable or not in accordance with the law, then you may have a right of appeal to the High Court by way of a judicial review. To help you to do this you may wish to contact a Solicitor or alternatively the following agencies:


Direct Debit Citizens Advice Bureau
Telephone: 0121 552 2022
Web: http://www.citizensadvice.org.uk

Direct Debit Customer Relations
Sandwell Homes Ltd
Dartmouth House
Sandwell Road
West Bromwich
B70 8TQ

Telephone: 0121 569 6000
Fax: 0121 569 6015
Email: customer_services@sandwellhomes.org.uk


A To Z

Interactive Map
Use the Interactive Map below to find our Company Offices, Neighbourhood Offices, Estate Offices, Housing Service Centres and Property Shops.

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Housing Service Centres
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 ► West Bromwich
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 ► Rowley Regis
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Property Shops
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 ► Blackheath