How Do I?
Request a Review or Appeal
For more information on requesting a review or appeal please the information below:
Your right to a Review
The Housing Act 1996, as amended by the Homelessness Act 2002, now gives you a legal right to request a review if we decide:
You must make your request to your Housing Service Centre within 21 days of receiving our written decision. In certain circumstances we may allow you longer than 21 days to request a review.
However, you must inform us of this and the reasons. You, or your representative can give your reasons for requesting a review in person, if it is difficult to tell your reasons in writing. We will consider all the information you or your representative provides us with before reaching a decision. The decision about your review The review panel which is chaired by a Senior Officer who has not been involved in the original decision will consider your request for a review of the original decision.
Notifying you of our decision We will normally inform you of our decision on your review within 8 weeks of receiving your request setting out the reasons for the decision. If you believe that the decision was unreasonable or not in accordance with the law, then you may have a right of appeal to the High Court by way of a judicial review. To help you to do this you may wish to contact a Solicitor or alternatively the following agencies: