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Sandwell Homes Ltd
Dartmouth House
Sandwell Road
West Bromwich
B70 8TQ
Tel: 0121 569 6000
Contents
>Advice - Short Films
>Reporting A Repair
>When Will My Repair Be Done?
>Repairs Appointments
>Access To Your Home
>Whose Responsibility Is It?
>Rechargeable Repairs
>Right To Repair
>Home Alterations
>Guide To Common Repairs
>Aerial and Intercom Repairs
Repairs

Access To Your Home

We will, at various times, require access to your property, for example to inspect a repair or to service your gas appliances.

Access to Your Home ImageUnder your tenancy agreement you must allow us access to your property at any time between 8:00am and 8:00pm and at any other time in an emergency.

We will give prior notice where possible.

“Access” also includes moving furniture and lifting carpets yourself to allow repairs and inspections to be undertaken.

Carpets are your responsibility and Sandwell Homes cannot be held responsible if they have to be lifted or removed to carry out a repair.