Reporting a repair
You should tell us as soon as possible when you think your home needs a repair. Your repair should be reported to our Repairs Contact Centre:
You can report your repair by phone, fax, in person, in writing or by email. You can also log a request online here. When you report your repair, or if someone is reporting it on your behalf, there is certain information we will need from you. Please have the following details ready: ::
Repairs and inspections short films
A DVD has been produced entitled "Repairs and Inspections" containing the following short films. Use the scroll bar in the video window below to find your desired language then double click.
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Emergency repairs out Of hours
Sandwell Homes provides an emergency call-out service which deals with emergency repairs outside normal working hours.
Out of hours emergency repairs
Telephone: 0800 844 112
Fax: 0121 569 6404
Opening Hours: Monday to Friday 8:00pm - 8:00am, Saturday 24 hours, Sunday 24 hours & Bank Holiday
Please be advised that information on this website is for guidance purposes only and does not form part of the Sandwell Metropolitan Borough Council's Tenancy Agreement. The Borough Council of Sandwell and Sandwell Homes cannot accept any responsibility or liability for any loss or claim arising, directly or indirectly, from any error or inaccuracy in any of the material on this website.