Windows

Sills

Council

Doors

Doors and Ironmongery

Council

Walls

Major Plastering and Plastic Vents	Council
Wall Tiles (if fitted by Council)	Council
Decorating	Tenant

Floors

Concrete Floors	Council
Floor Tiles	Council
Loose floor coverings and fitted carpets	Tenant
Floorboards and joists	Council
Skirting boards and archives	Council

Ceilings

Decorations (including patching artex)

Tenant

Fireplace

Sweeping Chimney

Tenant

Staircase

Staircase, bannisters, handrails

Council

Bathroom

Bath Panels	Council
Boxing of Pipe work (only if fitted by Council)	Council
Slatted shelves in airing cupboard or drying cupboard	Tenant

Kitchens

Kitchen Cupboard (cupboards beyond repair will be replaced, but not necessarily to match existing units)	Council
Cupboard Drawers	Council
Cupboard Door Catch handles and hinges	Tenant
Worktops (worktops beyond repair will be replaced but not necessarily to match existing)	Council

Halls

Hat and Coat hooks

Tenant

Electrical fixtures and fittings

Wiring, sockets, and light fittings (only if fitted by the council)	Council
Wired in Smoke alarms	Council
Independent smoke alarms (battery operated)	Tenant
Pull cord strings	Tenant
Consumer unit (fuse box)	Council
Storage Heater (only if owned by the council)	Council
Fires (only if owned by the council)	Council
Electric meter and supply	Tenant
Cookers (only if owned by the council)	Council
Disconnection and re - connection of cooker not owned by the council	Tenant
Extractor Fans	Council
Immersion Heater	Council

Plumbing

Hot and cold services, tanks & overflows	Council
Blocked WC or sinks and baths	Council
All taps, stop taps and valves	Council
WC Pans	Council
Baths	Council
Wash Hand Basins	Council
WC Cisterns	Council
Showers and trays (if fitted by council)	Council
WC Seats	Tenant
Plugs and Chains to sink and WHBS	Tenant
Tap Washers	Tenant
Lagging of tanks and pipe work	Tenant
Sealant around bath's WHB and sinks	Tenant

Gas

Pipe work	Council
Gas meter and supply	Tenant
Radiators, valves, time clocks and thermostats	Council
Boilers	Council
Cooker (only if owned by the council)	Council
Disconnection and reconnection of cookers not owned by the council	Tenant

Adaptations for disabled people

Social inclusion and health request for an adaption	Tenant
Repair to already installed adaption	Council

Home security

Extra Door or Window Locks	Tenant
Security Doors and chains and spy holes	Tenant
Security Lights (fitted by the council)	Council

Roof

Chimneys	Council
Roof Structures including tiles and slates	Council
Guttering and rainwater pipes	Council
Fascia boards, soffits and barge boards	Council

Walls and canopies

External walls and rendering	Council
Foundations	Council
Canopies over doors (if fitted by the council)	Council

Windows

Window frames	Council
Window catches and furniture	Tenant

Glazing

Glazing in windows or doors where caused by criminal damage and reported to the police (crime number required)	Council
Glazing all other reasons [however, Council will replace units when they are broken down]	Tenant
Doors	Council
Entrance door and frames	Council
Entrance door locks and ironmongery (wear and tear only)	Council
Door entry systems	Council
Draught excluders	Council

Drains and pipes

Drain pipes and gulleys	Council
Blocked drains	Council
Inspection Chambers	Council

Gardens and boundaries

Gardens	Tenant
Fencing only if fitted by Council and to match existing	Council
Fencing (all other) unless adjacent to a public footpath	Tenant
Front side or rear gates only if fitted by Council	Council
Car hard standings and driveways	Tenant

Garages and outbuildings

Garage or outbuilding if owned by Council	Council
Replacement padlocks to Garage Doors	Tenant

Gaining entry

Gaining entry to your home if you have locked yourself out (we can do this on your behalf but a charge will apply). Lost keys and replacement of locks (we can do this on your behalf but a charge will apply)	Council
Gaining entry to your home because you are a victim of crime and reported to the Police (crime number required)	Council

Communal areas

Areas such as lifts, stairs, foyers etc.

Council

Disclaimer

Please be advised that information on this website is for guidance purposes only and does not form part of the Sandwell Metropolitan Borough Council's Tenancy Agreement. The Borough Council of Sandwell and Sandwell Homes cannot accept any responsibility or liability for any loss or claim arising, directly or indirectly, from any error or inaccuracy in any of the material on this website.