If you have purchased a council flat (or certain houses in the Charlemont Farm area of West Bromwich) there will be a service charge applicable to the property.
This allows us to recover costs for providing services and maintenance to your building, as well as the cost for insuring the building in which your property is situated. There will also be a fee for managing the service, and this pays for the costs incurred from providing the service. Finally, there will be a charge for ground rent, which is applicable to all leasehold properties bought under the 'Right to Buy' scheme in this country.
Major Works and Repairs
Standard repair items must be reported to your local repair team. Normally, we will only be able to perform works of an external nature to leasehold properties; repairs to the interior of the property will usually be the leaseholder's responsibility.
For more information on major works, repairs and repairing obligations, please contact the Home Ownership Unit.
The Leasehold Forum meets regularly to discuss leasehold matters and the service in general. All leaseholders are encouraged to become active members of the forum and you will receive your invitation to each meeting by post.
The Home Ownership Unit is responsible for administering your charges, and can provide advice and guidance in all matters relating to leasehold management. You can contact us in the following ways.
Home Ownership Unit,
Opening hours: Monday to Thursday 9:00am - 5:30pm; Friday 9:00am - 5:00pm
We are able to produce documents in languages other than English and interpreters can be provided upon request.
We offer a variety of ways to pay your bills - please contact us for details. Payments can also be made to your service charge or major works account online. To do so click here. Alternatively, you can pay by telephone using your credit or debit card on 0121 569 5199.