Sandwell Homes has a team of support officers who provide short term support to vulnerable people in their own homes in each of the six towns in Sandwell.
Floating support officers are available:
Monday to Thursday 9:00am to 5:30pm
Friday 9:00am to 5:00pm
The role of support officers is to:
Assist you in resettlement and provide help with setting up your tenancy
To provide assistance to enable you to sustain your tenancy or maintain your independence
Help with most of the day to day issues that can cause problems in looking after your tenancy
Help you to apply for benefits
Provide advice on budgeting or arrange for help from other specialist organisations
Support with settling any rent arrears
Support with gaining access to other services
Advocate on your behalf with statutory and voluntary agencies
The support officer will work with you to decide what sort of support you need. The support given will be for a short period of time to help you regain skills and confidence to maintain your tenancy and live independently.
The length of time you receive support from your support officer will depend upon your particular needs.