Your Estate
Anti-Social Behaviour
Anti-Social Behaviour (ASB) is any behaviour that disrupts the peace and comfort of other tenants and residents or adversely affects their health and safety. ASB can be anything that prevents another person from enjoying their home, garden, estate or neighbourhood. The claim ASB can be against an individual or group. So ASB is another name for being a bad neighbour!
We have established Specialist Teams to tackle Anti Social Behaviour. These teams work closely with neighbourhood office staff, and Police to prevent, tackle and resolve incidents of Anti Social Behaviour. You can contact your Housing Officer via your Local Neighbourhood Office who will carryout the initial investigation of your complaint. They will then involve the Specialist Anti Social Behaviour Team.
If Anti Social Behaviour persists following the intervention of the Specialist teams and there is no resolution then Sandwell Metropolitan Borough Councils (SMBC) Anti Social Behavior Team will be consulted on the case with a view to take enforcement action SMBC Anti Social Behaviour Website
If we are unable to take action on your behalf, we may be able to refer you to another agency or advise you what action you can take.
Reporting Anti Social Behaviour
You can report any anti-social behaviour by contacting your local neighbourhood office
- Monday to Friday 8:00am - 8:00pm
You can also report Anti Social Behaviour by calling a dedicated hot line on 0845 359 7500. The opening hours are:
- Monday to Friday 8:00am - 8:00pm
- Saturdays 8:30 - 1:30pm
Outside these times, you can leave a message and a contact number and an adviser will call you back.
Alternatively you can send an email to: contact@sandwell.gov.uk or send a text to: SANDWELL ASB 60003.
Reports can be made 24 hours a day by reporting online Click here to report Anti-Social Behaviour online.
you will need to input your name and address and a contact number, the details (if known) about the person causing the asb and the details of the actual problem.
The form will be directed to your neighbourhood office and your housing officer will be in touch with you to discuss how they are going to investigate and deal with your complaint within 5 working days of receiving your online form.
If the asb is from a non Sandwell homes tenant you will need to ring 0845 359 7500 for your complaint to be dealt with.
In the case of an Emergency you can contact 0121 525 4688 where a member of staff will be able to speak to you, offering support and advice during evenings and weekends.
Examples Of Anti-Social Behaviour
- Threatening or violent behaviour to neighbours
- Drugs and and alcohol-related anti-social behavior
- Noise nuisance
- Causing damage to neighbour's homes or property
- Harassment including racial harassment
- Illegal / nuisance driving
- Dumping litter and rubbish
- Graffiti
- Criminal damage / vandalism
- Abandoned vehicles
The Council will not normally become involved in neighbour disputes or family feuds unless they directly affect the wider community.
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