Your Welfare
Community Care Housing Team
The Community Care Team is managed by Sue Johnson, who also oversees the Community Alarms and Warden Service.
Vicky Moses is the Manager of the Tenancy Support Service. We currently have 27 Tenancy Support Officers and 3 Senior Tenancy Support Officers. These officers are all managed by our Team Managers – Frankie Higgins, Denise Hooper & Vince McCalla.
Frankie is also involved with rehousing for young people leaving care and vulnerable 16 / 17 year olds, Vince deals with housing issues for people with physical disabilities, older people who require very sheltered housing and hospital discharges and Denise deals with rehousing for people with mental health problems or learning disabilities.
A year ago, we employed two Community Care Officers – Jon Hanney and Aruna Paul. Jon and Aruna process referrals and will assess applicants or tenants for rehousing.
The Community Care Unit is supported by three Administrative Officers – Gita Beesley, Rakhee Miah and Shahin Chaudhry. They assist with the day-to-day running off the office as well as giving administrative support to the Tenancy Support Officers.
Click here to view our team structure PDF
Read our Annual Report for 2007 / 2008
Vulnerable Persons Forum
On 10th June 2008, our unit hosted a vulnerable persons forum at the Bethel Convention Centre in West Bromwich in order to launch the vulnerable persons strategy.
The forum was a great success with over 60 stakeholders and service users in attendance from across Sandwell. The forum included a presentation from our manager, Sue Johnson.
The half day session included workshops on the vulnerable persons strategy, Tenancy Support Service, Warden and Community Alarms, the Community Care Housing Service and Choice Based Lettings. There was also an opportunity to look at information displayed by different agencies and for networking.
The feedback from the workshops was very positive and highlighted benefits of the Community Care Housing Unit and the joint working with many agencies across Sandwell on behalf of vulnerable people. It gave an opportunity to review the working practices of the Community Care Housing Unit, identify areas of good practice and areas for improvement.
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