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Sandwell Homes Ltd
Sandwell Road
West Bromwich
Sandwell
West Midlands
B70 8TB
Tel: 0121 569 6500
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Your Welfare
Anti-Social Behaviour
Anti-Social Behaviour (ASB) is any behaviour that disrupts the peace and comfort of other tenants and residents or adversally affects their health and safety. ASB can be anything that prevents another person from enjoying their home, garden, estate or neighbourhood. The claim ASB can be against an individual or group. So ASB is another name for being a bad neighbour!
A team has been established to tackle the problem of serious Anti-Social Behaviour. This team work closely with local housing staff, and Police to resolve any problems. Council tenants can contact their Housing Officer via their Local Neighbourhood Office, who will investigate your complaint. They will involve the specialist Anti-Social Behaviour Team where necessary.
If we are unable to take action on your behalf, we may be able to refer you to another agency or advise you what action you can take.
To seek advice on anti-social behaviour related problems, Sandwell has a Home Office-funded line in operation:
Telephone: 0845 359 7500
Opening Hours: 8:00am to 8:00pm Monday to Friday and 8:30am to 1:30pm on Saturdays
Alternatively, you can seek advice from:
ASB Specialist Team
Sandwell Council House
Oldbury
West Midlands
B69 3DQ
Telephone: 0845 359 7500
Fax: 0121 569 5226
Email: housing@sandwell.gov.uk
Text: 'Sandwell ASB' then your message to 60003. Text messages are charged at your normal network rate.
Opening Hours: Monday to Thursday 9:00am - 5:30pm, Friday 9:00am - 5:00pm
The Council will not normally become involved in neighbour disputes or family feuds unless they directly affect the wider community.
Examples of Anti Social Behaviour
- Noise
- Dumping rubbish
- Use of threatening or violent behaviour to neighbours
- Racist abuse or graffiti
- Causing damage to neighbours’ homes or property
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