The Housing Options Service are specialists in housing problems and can provide free advice to any resident in Sandwell.  Our service will make an individual assessment of your needs and help you explore the housing options and choices available to you.

Our aim is to help people before they reach a housing crisis.  If you are experiencing housing problems or need some housing advice please do not hestitate to contact us. There is often things we can do in the early stages of problems developing which help to prevent situations worsening.

If you are a young person thinking about setting up home for the first time useful information can be found here.

Sandwell Homes Housing Options Service

Contact us for:

• Advice about renting from Private Landlords, Local Housing Allowance (formerly Housing Benefit)(LHA Leaflet)
• Help with rent deposits - Rent Deposit Guarantee Scheme
• Signpost to Accredited Landlords & properties
• Advice to private landlords, landlord accreditation & landlord responsibilites
• Information about Housing Associations
• Advice about your housing rights
• Help to keep your home, home maintenance & grants
• Mediation with families
• Negotiation with Mortgage Lenders / Landlords/ Mortgage Rescue Scheme
• Referral to other agencies and services; Tenancy Support, Money Advice, Welfare Rights Advice, Single Referral Panel, SOADA
• Out of hours emergency advice

For further information:

You can contact us by phone.   Our phone lines are open from 8am to 5.30pm. We will take some initial details and provide you with the advice you need.  If your case requires further actions we will refer you to a named Housing Options Officer.

You can email us. We can ring you back and take some initial details from you. If your case requires further actions we will refer you to a named Housing Options Officer. Or we can respond by email if you wish.  Click Here to send us an email.

You can continue to explore our website. You will find further information and links on housing advice and options. For further information about finding a home in Sandwell Click Here

For our full range of Housing Options Fact Sheets Click Here

Other Useful Websites

Directgov  - Information and advice on all public services.

Tackling Debt in Sandwell - Information and advice for people struggling with debt.

What About Money - Information and advice for young people setting up a home.

 

Housing Options Out of Hours Service

Emergency housing advice evening & weekends. Call 0121 525 4688 (Callback service).

If you have somewhere safe to stay, even if this is temporary, please contact us during office hours on 0121 569 6000 (Option 3).